Some of the Smarty Ears apps are password protected in order to protect student privacy in case SLPs do not set their iPad passwords. When you set your password we highly recommend you memorize your password or use a common password in order to avoid loosing the data. Once you set a password you WILL NOT BE ABLE TO RECOVER IT. In order to make your app work again, you will loose all the data and start from zero again. We do this to prevent unauthorized users from accessing the student data on your iPad.
In order to re-set your app you must:
1st. Delete the app from your iPad.
2nd. Visit the iTunes Store and re-download the application.
3rd. Set a new password and make sure not to loose it.
You will not be charged twice if you use the same account.